Moves afoot at UK Book Chain Waterstones

Waterstones has made further changes to its head office personnel, with Neil Best taking up the newly-created role of head of business development in order to “identify and research new business propositions.”

Waterstones managing director James Daunt announced last week that Best would take up the new post with immediate effect, with his former job - head of retail operations  - being dissolved.

Daunt also announced that Erwyn Rentzenbrink would take on extra responsibilities as head of shop operations.  “This role will ensure that the business creates clear and consistent standards across all shops and supports the field teams in prioritising, directing and delivering appropriate, individually tailored solutions,” Daunt said.

Earlier this month it was announced that operations director Steve Clark had left with immediate effect, with Daunt taking over his role.

 Head office reshuffle at Waterstones: